Ace35 Terms and Conditions

1 Introduction & Acknowledgement

Welcome to ace35. These Terms and Conditions ("Terms") form a legally binding agreement between ace35 and its users ("you" or "member"). By accessing or using the ace35 website, mobile app, or any of its services, you automatically agree to these Terms.

If you disagree with any part of these Terms & Conditions, please discontinue your use of the ace35 platform. ace35 reserves the right to update these terms at any time without prior notice. Any changes take effect as soon as they are published on the site.

2 Account Registration & Usage

Membership on ace35 is completely free. You must provide accurate and complete information at the time of registration. ace35 reserves the right to close any account created with false information, at any time.

• Each person may open only one ace35 account. Multiple accounts are not permitted.
• Keeping your account password confidential is entirely your responsibility. ace35 will never ask for your password by phone or message.
• Transferring or sharing your account with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, please contact ace35 support immediately.
• Verification of the mobile number or email address provided at registration is mandatory.

3 Age Verification

Ace35 is a responsible gaming platform. Our services are strictly for individuals aged 18 and above. You must confirm that you are over 18 at the time of registration.

Ace35 reserves the right to verify a member's age at any time. A national ID, passport, or birth certificate may be requested for age verification. Failure to provide proof of age may result in account suspension and withheld withdrawals.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on ace35 are available via Mobile Banking, Nagad, and Rocket. All financial transactions are secured with SSL encryption.

• The minimum deposit amount on ace35 is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 3–5 minutes. However, if verification is required, it may take up to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Ace35 may request additional verification for suspicious transactions.
• Deposits are credited to your ace35 account only after confirmation from the payment gateway.
• If you experience any issue with a transaction, please contact ace35 support immediately.

5 Bonus & Promotion Terms

Ace35 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which must be read before claiming.

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw a bonus, you must first meet the specified wagering requirements.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Ace35 reserves the right to void bonuses in cases of suspected bonus abuse.
• Free spin and cashback bonuses are valid for a limited time only.
• Ace35 reserves the right to modify or cancel its bonus program at any time.

6 Gaming Rules

All games available on ace35 — slots, Live Casino, betting, and fish games — operate under defined rules. Game outcomes are determined entirely by a Random Number Generator (RNG), which is regularly audited by independent third parties.

• Game outcomes on ace35 are never manipulated — the RNG is always independent and impartial.
• If a technical issue occurs during a live game, ace35 reserves the right to void that round.
• Betting limits are set individually for each game and are displayed on the game page.
• It is the player's own responsibility to understand the rules of each game. ace35 support is always ready to help.
• If a technical error in any game results in an abnormal win, ace35 reserves the right to void those winnings.

7 Prohibited Activities

Ace35 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in permanent account closure:

• Any form of fraud, hacking, or system manipulation on the ace35 platform.
• Abusing bonuses by creating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Attempting to steal or access another member's account credentials.
• Spreading false information or conducting fraudulent activities in the name of ace35.
• Playing games using bots, scripts, or any automated software.

8 Account Suspension & Closure

Ace35 reserves the right to temporarily or permanently suspend any member's account for the following reasons:

• Any violation of these Terms and Conditions.
• Failure to complete age or identity verification.
• Suspicious financial transactions.
• Self-exclusion at the member's own request.
• Accounts that have been inactive for an extended period (more than 12 months).

If an account is closed, ace35 will return the member's real balance (excluding bonuses) after the investigation is complete. Members may also request account closure at any time by contacting ace35 support.

9 Responsible Gaming

Ace35 believes gaming is entertainment, not a source of income. We encourage all members to play responsibly. The following tools are available on ace35:

• Set daily, weekly, and monthly deposit limits with ease.
• Self-Exclusion — temporarily suspending your account for a set period.
• If signs of gaming addiction appear, the ace35 support team is available to provide assistance.
• Tips and tools to help you keep your daily gaming time in check.

10 Terms Updates & Contact

Ace35 may update these Terms and Conditions at any time. Members will be informed of any changes via email or platform notification. Continued use of ace35 after updated Terms are published constitutes your acceptance of the new Terms.

If you have any questions about these Terms and Conditions, please contact the ace35 support team. Our Bengali-speaking support team is available 24/7, 7 days a week.

The ace35 Privacy Policy forms part of these Terms. To learn more about our Privacy Policy, Privacy Policy Visit the page.