This Privacy Policy clearly sets out how your personal data is collected, stored, and used on ace35. Your privacy is our top priority.
Welcome to ace35. This Privacy Policy ("Policy") describes in detail how personal data is collected, used, and protected for users of the ace35 platform.
By using the ace35 website or mobile app, you agree to this Privacy Policy. ace35 believes your personal data is a valuable asset — and protecting it is our ethical responsibility.
To provide its services and improve your experience, ace35 collects the following types of information:
| Data Type | Description | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For age verification and identity confirmation |
| Contact Information | Mobile number, email address | For account verification and communication purposes |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | Processing Deposits & Withdrawals |
| Device Information | IP address, browser type, device model | Security Monitoring & Fraud Prevention |
| Usage Data | Game history, betting patterns, session duration | For service improvement and responsible gaming monitoring |
| Location data | Approximate geographic location | To comply with regional regulations |
Ace35 uses the data it collects for the following purposes:
Ace35's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the functionality of the ace35 platform.
Types of cookies used on ace35:
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of ace35.
Ace35 handles members' personal data under strict policies. Data may only be shared in the following limited circumstances:
Ace35 uses industry-leading technology to keep your personal and financial information secure. The core pillars of our security:
As an ace35 member, you have the following rights over your personal data:
To exercise any of the rights listed above, contact ace35 Support. ace35 typically responds to requests within 30 business days.
Ace35 is an adults-only gaming platform. No one under the age of 18 is permitted to use ace35. ace35 does not knowingly collect data from anyone under 18.
If ace35 becomes aware that personal data has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If you believe your child is using ace35, please contact ace35 Support right away.
Ace35 integrates software from third-party game providers. These providers operate under privacy agreements with ace35 and may not use your data without ace35's authorization.
Ace35 works with the following categories of third-party services:
Ace35 may update this Privacy Policy as needed. For material changes, ace35 will notify members via their registered email and through in-platform notifications.
Continued use of ace35 after any policy update will be considered acceptance of the revised Privacy Policy. ace35 recommends checking this page regularly.
For any questions or concerns about this Privacy Policy, reach out to the ace35 support team. Our Bengali-speaking data protection team is available 24/7, 7 days a week.
Every security layer at ace35 is designed to give your personal and financial data the highest level of protection.
All data transfers on ace35 are secured with bank-grade SSL encryption. Your information cannot be intercepted in transit.
OTP verification at ace35 login — prevents unauthorized access to your account.
All personal data stored on ace35 is held in encrypted databases. Even in the event of a server breach, the data cannot be read.
Ace35's rigorous KYC process ensures that only the verified account owner can operate the account.
Ace35 never sells or rents your personal data to third parties. Your privacy is fully protected.
Ace35's support team is available 24/7, seven days a week, to resolve any data-related concerns.
Simple answers to the questions ace35 members ask most.